CVCC Express™
FREE Call Center Services

The phone is ringing!
A customer is calling! Will they buy?
Will they get great service?
Will they return?

CVCC Express™ gives you the opportunity to say yes, yes, and yes. CVCC Express is a bundle of the most important incoming call center features of Centergy® Virtual Contact Center designed to give your callers the quality service they deserve. CVCC Express is the solution for incoming call management for small and medium businesses and for smaller call centers in large enterprises.

CVCC Express is powerful,
but quick to implement and easy to use.

Best of all, CVCC Express is available with no monthly service charges. That's right, you can sign up today, begin taking calls tomorrow and never pay a monthly service charge, no matter how many agents you have.

CVCC Express uses web-enabled technology to create a virtual call center with no capital investment for you. There is no hardware, software or additional infrastructure to buy. Agents can be anywhere — a traditional customer service call center, remote agents in a separate location, or work-at-home agents — all they need is a telephone and Internet connection. Even training is a breeze with web based video training that can be completed in less than an hour.

Download a comparison of CVCC Express and our full-featured product Centergy Virtual Contact Center.

If this sounds like the solution you've been missing for your incoming call management, sign up now.

Still not sure how it works, or need more information?
Download the CVCC Express Brochure.

Terms and Conditions

CVCC Express provides:

• Automated Caller Routing
• Professional Announcements
• Skills-Based Routing
• Real-Time and Historical Reporting
• Work-Anywhere Capability

New to the industry? Confused by some of the terms you've seen?

View our handy Glossary of Terms

Note: CVCC Express™ is a service of Aastra OnDemand™ and is free of monthly service charges for businesses, education, not-for-profit organizations and governmental agencies in the conduct of their normal business.

Aastra reserves the right to cancel accounts that appear to be unused for 60 days or more and of organizations conducting their activity on the service to the detriment of the system or other users.

Aastra OnDemand will provide connectivity between our hosting center and your agent free-of-charge for 90 days. At the end of 90 days, you may convert to Best Effort VoIP or be charged for PSTN calls at the prevailing rate.