Does This
Sound Like You?

Hosted inbound call center services from Aastra OnDemand™ provide cost-effective technology solutions for call centers of all sizes.

• Are you a traditional call center looking for an efficient way to support growth?
• Are you a large enterprise developing a disaster recovery and business continuity plan for your call center?
• Are you a higher education institution trying to meet the fluctuating demand of erratic inbound call volume?
• Are you a small business needing a cost-effective solution for customer care?

Aastra OnDemand™ Hosted Services has the solution for you.
Our inbound call center service uses web-enabled technology to create a virtual call center with no capital investment for you. There is no hardware, software or additional infrastructure to buy. Agents can be anywhere — traditional customer service call center, remote agents in a separate location, or work-at-home agents — all they need is a telephone and Internet connection.

Aastra OnDemand is designed for:

• Customer Service Call Centers
• IT / Technology Help Desks
• Inbound Order Takers
• e-Tailers

Although varied by industry and discipline, our customers have one thing in common — a desire to provide excellent customer service to their constituents.

Aastra OnDemand hosted services provide the ability for you to Focus on Customers, not Technology.